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Passenger Assistance

Passenger Assist allows people of all ages and abilities to book a train journey with train companies organise assistance for any train journey and help people with other train services

It helps out with navigating the train station, getting on and off the train, meeting a person from a train and taking them to the next train and the station exit, arranging a ramp for getting on and off the train and help with luggage.

Passenger Assistance Video Guide

Passenger Assistance Video Guide (with BSL [British Sign Language])

Contact Details

Telephone: 0800 0223720

Click here to read more about the travel service

Click here to download the app via Apple App Store

Click here to download the app via Google Play Store

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